Last updated: March 2026
7+ days before event
Full refund. Cancel anytime with no penalty.
3–6 days before event
50% refund. The chef has likely begun preparing for your event.
Less than 3 days before event
No refund. The chef has purchased ingredients and prepared your menu.
If a chef cancels a confirmed booking, you will receive a full refund regardless of timing. We will also help you find an alternative chef if time permits. Chefs who cancel repeatedly may have their accounts reviewed.
Need to change the date? Rescheduling is free if done 7+ days before the event. For changes within 7 days, please message your chef directly — most are happy to accommodate when possible.
Approved refunds are processed within 5–10 business days and returned to the original payment method. You'll receive an email confirmation when the refund is initiated.
If you have questions about a specific cancellation, our support team is here to help.
Contact Support